Shipping Policy
How much is shipping in the USA?
No matter where you are in the US, free shipping for USPS First Class Mail for all orders.
How much is shipping everywhere else?
We offer free shipping to Canada, New Zealand, the United Kingdom, Australia, Malaysia, the Philippines, Indonesia, Singapore, and India.
Except for the above countries, delivery services are not provided in all other countries.
Shipping is calculated at checkout.
A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and SEAMETAL is not responsible for any fees or tariffs.
I placed an order! When will I get it?
Orders are typically processed within 2–3 business days. Orders placed on Friday afternoon, Saturday, and Sunday are processed and shipped the following business day.
Estimated Delivery Times:
- US Local Warehouse (5–8 Business Days): Select fast-shipping products ship directly from our US local warehouse. (Please note: Local US warehouse inventory is limited to a small selection of products; availability depends on specific item stock.)
- Standard Shipping (7–14 Business Days): Most catalog items ship directly from our primary warehouse facility, with standard delivery to the US taking approximately 7–14 business days.
The delivery of my order is taking longer than expected.
Here are some suggestions:
Check the status of your order.
- If it can be tracked, please count the number of working days from the date of shipment to the current day. Working day refers to the period between Monday and Friday, excluding national holidays or weekends.
- If the estimated delivery time has not passed, please wait a few days. If you do not receive the package within this time, you can confirm that the delivery address is correct.
- If there is no problem with your address, it may be that the delivery of the order is delayed due to slow customs, logistics, or postal clearance procedures.
- If you need any further assistance, or cannot find your order, please feel free to contact us and we will arrange a refund or re-shipment.
I haven’t received my order yet. What’s going on?
If you are in the US and it’s been over 10 business days since you placed your order, or if you are in other countries and it’s been over 15 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!
A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and SEAMETAL is not responsible for any fees or tariffs.
Wait for a second, didn't you use to offer free shipping?
Our growing business has started to include a low-rate shipping fee for each order. We hope you understand and appreciate the support!
Order processing time
We want to make sure that you get your items as quickly as possible.
We try to ship most items within 24 hours of payment Monday-Friday.
Most orders are in transit for two days but some may take longer.
If you have a specific time frame please contact us before you make
the purchase. Please note that we do not ship on weekends.
Shipping confirmation
We will e-mail you the tracking number as soon as the items are fulfilled, which will allow you to track the status of your shipment. Depending on where you live, most of the time the orders will be delivered by your local post service, therefore the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to let you know how and where your package can be collected.
Taxes and obligations
After the package arrives in the destination country, import taxes, duties, and related customs fees may be charged. These fees are determined by the customs of a particular destination.
The payment of these fees and taxes is the responsibility of the recipient, and we will not bear these fees in the "free shipping transaction". For more detailed information on charges, please contact your local customs.
Order Tracking
The package will be delivered by either the local post office or a local courier.
Depending on your country of delivery, you can track your order on the following website:
17 Track
Please note that tracking information is available 3-5 days after you place your order.
View the full shipping policy
Return & Refund Policy
Return & Refund Policy
At SEAMETAL, we want you to be satisfied with your purchase. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
1. General Return Conditions (Resellable Condition Required)
To be eligible for a standard return, your item must be in the exact same condition that you received it: unused, unworn, and in its original, undamaged packaging with all parts and accessories included.
Items that cannot be resold as brand new are not eligible for standard returns or refunds, including but not limited to:
- Adhesive products: Items where the 3M or double-sided tape backing has been peeled off or removed.
- Weatherstrips, seal strips, or edge guards: Products that have been cut, altered, trimmed, or modified.
- Seat cushions, pillows, or mats: Items showing signs of installation, use, wear, creases, dirt, or pet hair.
- Other products: Items with scratches, scuffs, missing hardware, damaged original packaging, or other signs of use.
These conditions apply to standard returns and do not limit any rights provided under applicable consumer protection laws for defective, damaged, or incorrect items.
2. Universal Fitment & Compatibility
Unless explicitly identified as a customized or vehicle-specific item in the product title or listing, our automotive and motorcycle accessories feature universal dimensions.
Due to the wide variety of vehicle makes, models, seat structures, and interior contours, minor fitting differences or installation challenges are generally considered personal compatibility issues rather than manufacturing defects.
If an item does not fit your vehicle, you are welcome to request a return under our standard return policy, provided the item meets the return eligibility requirements.
We recommend reviewing product dimensions, specifications, and compatibility information before placing an order.
3. Return Shipping Costs
For returns due to vehicle compatibility, personal preference, or ordering the wrong size or color, the customer is responsible for all return shipping costs.
SEAMETAL does not provide prepaid return shipping labels for compatibility or preference-related returns.
Original shipping fees are non-refundable, except where required by applicable law.
We strongly recommend using a trackable shipping service, as we cannot be responsible for return shipments that are lost or cannot be verified as delivered to our designated return facility.
4. Defective, Damaged, or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged in transit, or you received the incorrect item, please contact our support team at service001@seametalco.com within 7 days of delivery.
Claims submitted after this period will be reviewed in accordance with applicable consumer protection laws.
To process your claim, clear supporting evidence is required. Depending on the nature of the issue, we may request:
- Shipping Box Photos: Photos of the outer shipping box with the shipping label clearly visible.
- Packaging Photos: Photos showing the condition of the product packaging.
- Product Evidence: Clear photos or a short video demonstrating the product defect, damage, or incorrect item.
If any requested evidence is unavailable, please explain the circumstances and provide any alternative supporting information.
Minor cosmetic creases or dents on the outer shipping box that do not affect the product itself do not qualify as product damage.
Claims that cannot be reasonably verified may be declined, subject to applicable law.
Once the claim and supporting evidence are verified, SEAMETAL will determine the appropriate resolution based on the circumstances, which may include reshipping a replacement item or issuing a refund, in accordance with applicable law.
For verified defective, damaged, or incorrect items, SEAMETAL will cover the necessary replacement or return shipping costs where applicable.
5. How to Initiate a Return
To start a return, please contact our customer support team at service001@seametalco.com with your order number and reason for return.
Once your return request is approved, we will provide you with the designated return facility address and any necessary return instructions.
Please do not send your item back without contacting us first. Unauthorized returns may not be accepted or processed.
Customers are responsible for ensuring that returned items are securely packaged and shipped to the designated return address provided by our support team.
6. Refunds
Once your returned package is received and inspected at our designated return facility, we will notify you of the approval status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that your bank or payment provider may require additional time to post the refund to your account.
Refund eligibility and amounts will be determined based on the condition of the returned item, the reason for return, and applicable consumer protection laws.
7. Contact Information
If you have any questions about our return and refund policy, please contact us:
SEAMETAL Customer Support
Email: service001@seametalco.com
Website: https://www.seametalco.com
We are committed to reviewing return and refund requests fairly and providing appropriate assistance in accordance with this policy and applicable laws.
View the full return & refund policy
